When and how can I cancel an order ?
You can cancel your order before it reaches the "Order shipped" state. You can do so by sending us an email at email@example.com. The payment made by you will be refunded within 48 hours.
What do I do in case I receive a defective/damaged book from Laxmi Publications?
We follow strict quality controls for packaging and shipping to our customers. If something is wrong with the books being shipped by Laxmi Publications, we certainly want to help you.
In an exceptional case of you receiving a damaged / defective book, please do email the pictures at the time of opening the packet on firstname.lastname@example.org we?ll take up on a case to case basis.
How can I return a product ordered from Laxmi Publications?
In case you don?t require the book(s) ordered by you, please notify us about the same on email@example.com within 48 hours of receiving your shipment. You may return any unopened book(s) in its original packaging, for a refund or Gift Certificate for the amount. However, in this case, we?ll not be able to compensate the Shipping costs incurred by you.