Home      About us      Help Desk      Contact us
Imprints of
Laxmi Publications









  HelpDesk
How do I place an order?
When you have found a book you like, it is easy and safe to buy it.
You can choose to order by our secure online ordering :
Step 1. Select the item which you want to purchase by clicking Add to Cart button. After selection, the item will be added to your Shopping Cart and button changes to Added to Cart.
Step 2. If you want to select other items repeat step 1.
Step 3. After you have finished selecting all the items you wish to purchase, click "View Cart".
Step 4. After viewing your Shopping Cart you can change the quantity of the selected items. If you wish to change the quantity you have to press "Update Quantity" button. The total amount will then be displayed.
Step 5. Choose your Shipping Details.
Step 6. Enter your e-mail address in the relevant box and then press "Submit Order" button.
Step 7. Now enter your personal details like name, address etc. At the button before "Submit" button there is a option to select your payment type. All you have to do is to click on the Payment to see the options. You can select Cheque or Credit Card. Then you have to press "Submit" button.
Step 8. On selecting "Credit Card" payment type, you will enter a Secured Site where you have to enter your Credit Card number and expiry date, etc Or your Net Banking Details. Then press Submit button. The amount displayed will be deducted from your credit card.
 

Finally, you’ll receive an email from us confirming your order receipt with complete details.

How can I pay?

We accept orders with your choice of the following payment methods:
1. Visa, MasterCard, American Express or JCB credit cards.
2. Wire/Bank Transfers to our Bank. For payment via Wire/Bank Transfers, kindly e-mail us info@laxmipublications.com
3. Personal or bankers cheque/check in US dollars and drawn on a US bank.
4. Payment by international money order in any major currency.

Kindly make cheques/checks and money orders payable to "Laxmi Publications Pvt. Ltd.".

Do I need to prepay?
Yes, we would be unable to supply your order without the advance payment.

Shipments
We send all orders via REGISTERED AIR-MAIL to any part of the world which are delivered in 1-3 weeks. We do not charge extra for packing, forwarding and postage for orders placed online.

If you want your shipment couriered to you, you will be charged extra.

Price changes
If we revise the price of a book, we correspondingly charge the revised price which may be different from our online catalog or any other source. We reserve the right to change the price of any book at any time.

What are the different modes of dispatch? And how much do you charge for shipping and handling?
Since we do business largely through the web, we know how important it is for our customers to get their orders fast. Therefore, almost all of the orders are dispatched by AIRMAIL, but the orders can also be supplied by SEAMAIL and COURIER (FedEx, UPS, DHL, TNT) on demand of the customer. Our shipments that we send via REGISTERED AIRMAIL are exempt of any additional charges, like postage, packing, forwarding or even bank charges to our patrons based anywhere in the world. However, if you need via FedEx, UPS , DHL or TNT, you will have to pay additional actual shipping cost, which will be calculated according to the net weight of the packet.

How long do you take in shipping the order?
Over 95% of the books ordered from our catalogue leave our warehouse within one week. For others, we work in earnest, thereby, shipping you between 3 and 20 weeks.

Will my order be safely packed?
Yes. Every order is carefully packaged.

When will I receive my order?
Approximate delivery times for orders are as follows:
Airmail: 2 weeks.
Surface Mail: 2-6 months.
FEDEX/UPS/DHL/TNT: 3-5 business days.

How will I know if you have received my order?
All orders and enquiries are automatically acknowledged on receipt by e-mail. If you do not get an acknowledgement within 24 hours, please send your order again.

Can I cancel my order?
We accept cancellation of your order happily but before that we must ensure the current status of the ordered item. We would be unable to cancel the order, once it leaves our Warehouse.

Do you keep all my details private?
Absolutely. We promise to never give, sell, rent or otherwise provide your name, e-mail address or other personal details to other parties.

Is shopping with Laxmi Publications safe?
Shopping with laxmipublications.com is absolutely safe — you never have to worry about credit card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. We use the latest encryption technology to keep your personal information safe. All your ordering information — including your name, address, and credit card number — is encrypted using a secure server (Verisign) for maximum security.


 
Home |   About Us |   Help Desk |   Contact Us

© No part of this website may be reproduced, stored or transmitted in any form or by any means
without prior written permission of Laxmi Publications Pvt. Ltd.

A Creation of Crux Infotech